https://cpl.thalesgroup.com/software-monetization/contact-us, https://cpl.thalesgroup.com/software-monetization/all-products, https://supportportal.thalesgroup.com/csm?id=sentinel, https://supportportal.thalesgroup.com/csm?id=support_essentials, https://cpl.thalesgroup.com/software-monetization/sentinel-drivers. I finally was able to do the backup. Join the SAP S/4HANA Cloud Customer Community to connect with your peers and SAP experts to exchange information about product solutions and best practices. The incident creation and management applications in SAP ONE Support Launchpad have been improved and provide a simplified and intuitive design with optimized features. It seems that this error happend when the computer is How to achieve this using current Sentinel HL Keys? In the past, using the Hasp ID option in Envelope helped us maintain the uniqueness of Protected Application with its associated Hasp Key. It appears under 'Version' detail on Sentinel Keys page of Admin Control Center (. Please try to introduce it and get back to us in case any issue appears. We do not officially support any USB to Parallel converters. Outlined here are the communication channels, Next-Generation Support tools and support resources available to you whenever you need our assistance. Sentinel 8.0 Licensing API (.NET) Revision 2005-1 007-013811-003 A  31 May 2020  Copyright 2020 Thales Group. The SAP SuccessFactors Community is a private community where members find resources, ask questions, share knowledge and get answers from customers and experts. Dear, I'm not sure that this is the right place to post my problem. The content can be found easily by searching the web, using the searches at sap.com, or the SAP ONE Support Launchpad. Get special first-hand insights from SAP Experts and Customers and choose the best approach to stay ahead of the pack. Since end of August 2020, the ‘Report an Incident' tile now provides you a central entry point for SAP support channels like traditional incident, Expert Chat and Schedule an Expert. I had some more trouble, because I didn't fully understand step 9. Super or Cloud Administrators can assign new subscriptions for any contact person within their organization. They should be able to provide you the new USB key. If so, what driver do I need for this key? Once again, thank you for actively participating and utilizing our discussion channel. Send the Setup file link to the Distributor by email. We developed this solution several years ago and are now in the process of upgrading it for the new LDK environment. SAP experts will be available to answer your questions live over the course of 12 sessions provided in English and French. I opened SQL Server studio as administrator. All rights reserved. •In North America, call 800-545-6608 (US toll free). Every Thursday, throughout October, we will be offering virtual sessions for you on the latest news from SAP Enterprise Support. https://supportportal.gemalto.com/csm?id=kb_article_view&sys_kb_id=f4f769ae37950f44cc47261953990e44&sysparm_article=KB0016451. SafeNet Minidriver presents a consistent interface between Gemalto PKI authenticators and Microsoft’s Smart Card Base Cryptographic Service Provider (CSP) or Crypto Next Generation (CNG) Key Storage Provider (KSP) and to the Smart Card Management Interface).

reintroduction of the Master key even if we want to keep using the, Business Studio Server until we are sure everthing is working in EMS? Here are some helpful guidelines: It is recommended to start with Search My Products, which provides access to customized pages for your products. The SAP Support Portal is SAP's award winning customer-facing website, which provides access to support tools, services and applications, as well as related documentation and community content. Request non-product support or provide feedback on SAP Support Portal site. We have been using Hasp Keys for our products for the past 20+ years. We are considering to restart with LDK 7.9 for new products and releases. In the LDK command line Envelope, you would have to create a project first and specify the. ; Secure content and access to support cases require logging into your Support Portal account. You can download installers and other updated components from:https://cpl.thalesgroup.com/software-monetization/sentinel-drivers. I used "Driver You can contact us using any of the following options: To find the nearest office or distributor, go to: https://cpl.thalesgroup.com/software-monetization/contact-us. Access Cloud system Notification Subscriptions, Subscribe to Cloud System Notifications for your SAP cloud products. It may not be necessary to migrate the business studio data. I've received my new User ID – What do I do now? Regarding upgrading the key to USB type, you would have to check with the application vendor. The video series is available on our customer support portal. This focused content for SAP S/4HANA Cloud help resources is located in the Search Results when searching SAP ONE Support Launchpad by clicking on the “Additional SAP S/4HANA Cloud Assets” link. I can't see this option under the new Envelope utility. Supporting it on newer operating systems may also depend on the version of UltraPro components used in the application. SAP's improved incident creation and incident management applications in the SAP ONE Support Launchpad provide you now with a simplified and intuitive design with optimized features. We are in the process of migrating from Hasp 4/HL to Sentinel HL keys using LDK for one of our upgraded products. In case its compatible, you may go ahead and introduce it on EMS machine.